Cancellation & Return Policy

Order Cancellation

In case of an order cancellation, please cancel the order before it is shipped.

Once the product has been shipped, the order cannot be cancelled through our website.

Return Policy

Returns and exchanges are applicable only to select products. The detailed return eligibility, conditions, and applicable return period are provided on the respective product pages. For products with a 5-day return window, the return or exchange request must be raised within 5 days of delivery.

The return or exchange period applicable to a product will be the period stated on its respective product page at the time of purchase.

In case pickup service is not available at your location, you may be required to self-ship the product to our office/return address. Our support team will provide the applicable return instructions.

Return/exchange charges may apply on a case-by-case basis, depending on the product and applicable return conditions.

Refund Policy

We accept refund requests for eligible cases, including a mismatch in quality, size, color, or design, or in case an item is missing, wrong, or damaged in a combo order, subject to the applicable product return conditions.

Once the product has been picked up or received and the return has been approved, the refund will be processed within 7 working days using the same transaction/payment mode, where applicable.

Note for Return

The items should be unused and unwashed for hygiene reasons.

The product should have its original packaging and tags in place.

Items without the original tags may not be accepted.

Customized products cannot be returned or exchanged.

Return/exchange requests that are not raised within the return period specified on the respective product page may not be accepted.

Important: Customers should check the return eligibility and applicable return window mentioned on the respective product page before placing an order. The product-page return promise will apply to that product.